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Terms & Conditions

These Terms govern your relationship with the operator of the website https://redstag-au.com (the "Site") and your use of the services and content relating to Red Stag made available through the Site. By accessing or using the Site you agree to be bound by these Terms as amended from time to time. If you do not agree, you must immediately discontinue use of the Site. These Terms are effective as of 1 January 2026.

Definitions

For the purposes of these Terms, the following definitions apply:

  • Operator: Deckmedia N.V., a private limited liability company established circa 2007 and incorporated in Curaçao, operating from E-Zone Vredenberg, Curaçao, which owns and/or operates the Site redstag-au.com and provides information and access pathways relating to the Red Stag brand.
  • Site: The website located at https://redstag-au.com and any subdomains, mobile or other versions operated by or on behalf of the Operator and associated with Red Stag.
  • Brand: "Red Stag" and any related brand references used on the Site solely in connection with redstag-au.com and Red Stag.
  • User or you: Any natural person who accesses, browses, or uses the Site, whether or not that person opens any gambling account with an offshore operator linked from the Site.
  • Player: A User who opens and/or uses an account with any third-party gambling operator that may be referenced or reviewed on the Site in connection with Red Stag.
  • Account: A user profile or account created either (i) on the Site for community, newsletter or review-related functions, or (ii) with any third-party gambling operator reachable through links or marketing on the Site. Where necessary, these Terms will distinguish between a "Site Account" and a "Gambling Account".
  • Bet or Wager: Any stake, bet, or gambling transaction placed by a Player with a third-party gambling operator, whether on casino games, slots, or other products. For clarity, the Operator of this Site does not itself accept or settle any Bets.
  • Bonus: Any promotional credit, free spins, or other incentive offered by a third-party gambling operator in relation to a Gambling Account, or described on the Site in informational or review form.
  • Services: All content, reviews, comparisons, links, marketing materials, information tools, and any ancillary functionalities (including Site Accounts, newsletters or notifications) made available by the Operator via the Site.
  • ACMA: The Australian Communications and Media Authority.
  • Interactive Gambling Act: The Australian Interactive Gambling Act 2001 (Cth), as amended.
  • Personal Data: Any information relating to an identified or identifiable natural person processed by the Operator in connection with the Site.

Account Registration

Site Account Registration

  • Eligibility and age:
    • You must be at least 18 years of age to use the Site and any Services. By registering a Site Account or by using the Site, you warrant that you are 18 years or older and have full legal capacity under the laws of your place of residence.
    • The Site is not intended for persons under 18, and the Operator does not knowingly collect data from minors.
  • Registration process:
    • To access certain features (for example newsletters, saved reviews, or comment functions), you may be required to create a Site Account by providing a valid email address, username, and any other requested information.
    • You may be asked to verify your email address through a confirmation link sent to the address you supplied. Until verification is completed, access to some features may be restricted.
  • Know Your Customer (KYC) and verification:
    • The Operator may, at its discretion, request identification documents (such as a copy of a passport, national ID card, or proof of address) to verify your age, identity, and jurisdiction of residence, particularly where this is necessary to comply with applicable laws or to prevent misuse of the Site.
    • Where you open a separate Gambling Account with a third-party operator linked from the Site, that operator will independently perform its own KYC processes, which are governed by its own terms and conditions.
  • User obligations:
    • You must provide accurate, current, and complete information when creating a Site Account and keep it updated. You are solely responsible for any consequences of providing false or misleading information.
    • You must maintain the confidentiality of your login credentials and must not share your password or other access details with any third party.
    • You are responsible for all activities carried out under your Site Account, whether or not authorised by you, and you agree to notify the Operator immediately at [email protected] of any suspected unauthorised use, security breach, or loss of access credentials.

Gambling Accounts with Third-Party Operators

  • Separate contractual relationship:
    • Any creation of a Gambling Account, placement of Bets, receipt of Bonuses, or use of gambling services associated with the Red Stag brand is governed exclusively by the terms and conditions of the relevant third-party gambling operator.
    • The Operator of this Site is not a party to that contractual relationship and does not have control over the operation of any Gambling Account.
  • Compliance with local law:
    • It is your responsibility to ensure that opening and using any Gambling Account, and participating in any betting or gaming activity, is lawful in your jurisdiction. In Australia, the provision of certain online gambling services to persons physically present in Australia without a local licence may be prohibited under the Interactive Gambling Act.
    • ACMA has taken enforcement actions, including ISP blocking, against Red Stag Casino and other related brands as illegal offshore gambling services. You acknowledge that access to such services may be technically blocked or may contravene Australian law.

Betting & Gameplay Rules

Scope of This Section

The Operator of redstag-au.com does not itself offer real-money gambling, accept Bets, or provide casino games. Any actual betting or gameplay occurs exclusively on third-party platforms operated under their own rules. This section therefore:

  • explains general principles of betting and gameplay which may be described or reviewed on the Site; and
  • clarifies your responsibilities and the Operator's limited role.

General Rules for Placing Bets

  • Minimum and maximum stakes:
    • Any minimum or maximum Bet limits, pay-tables, or game rules referenced on the Site are provided for information only and may differ from the current rules on the third-party operator's platform.
    • It is your responsibility to check and accept the applicable limits and rules on the relevant gambling website before placing any Bet.
  • Types of bets and games:
    • The Site may describe different game types (for example slots, table games, progressive jackpots, or live casino) available at the Red Stag brand or related brands operated by Deckmedia N.V.
    • Such descriptions are indicative and may not reflect real-time availability, restrictions for Australian residents, or current regulatory status.
  • Bet confirmation, cancellation and modification:
    • Once a Bet has been placed on a third-party gambling platform and accepted under that platform's terms, it will usually be final and cannot be cancelled or changed. Any exceptions are governed by the third-party operator's rules only.
    • The Operator of this Site has no authority to alter, cancel, or refund any Bet or game outcome and cannot intervene in individual transactions.

Conduct in Live Casino, Chats and Community Areas

  • Prohibited behaviour:
    • When using any live chat, forum, comment function, or community feature on the Site, you must behave respectfully towards other Users and staff.
    • You must not use offensive, defamatory, discriminatory, threatening, or obscene language, nor may you harass, bully, or otherwise abuse other Users.
    • You must not promote, solicit, or engage in any fraudulent activity, collusion, money laundering, or any other unlawful conduct.
  • Moderation and enforcement:
    • The Operator may monitor and moderate content posted on the Site and reserves the right to edit, remove, or disable access to any content which it considers, in its sole discretion, to be inappropriate, illegal, or in breach of these Terms.
    • The Operator may suspend or permanently close your Site Account and, where appropriate, report suspected unlawful activity to relevant authorities.
  • Third-party live casino environments:
    • Any conduct rules, chat policies or sanctions within live casino environments belong to the third-party gambling operator. You must review and comply with those rules when participating in any such services.

Bonus Terms

Informational Nature of Bonus Content

  • Non-provision of Bonuses by the Site:
    • The Site does not itself grant or manage any Bonuses. All Bonuses are issued, administered, and enforced solely by the relevant third-party gambling operator.
    • Any description of welcome offers, free spins, cashback, or loyalty programs on redstag-au.com is provided for informational and review purposes only and may not be complete or up to date.
  • Independent bonus terms:
    • Every Bonus is subject to the specific terms and conditions of the issuing operator, which you must read carefully before accepting or using the Bonus.
    • The Operator of the Site has no control over, and bears no responsibility for, the availability, change, or withdrawal of any Bonus.

Typical Bonus Activation and Wagering Requirements

  • Activation conditions:
    • Bonuses commonly require a minimum deposit, entry of a bonus code, or opting-in via a promotions page. Time-limited eligibility windows may apply (e.g. 7 - 30 days from registration or deposit).
    • Certain payment methods or jurisdictions, including Australia, may be excluded from some Bonuses under the third-party operator's terms.
  • Wagering requirements:
    • Before Bonus funds or winnings become withdrawable, you may be required to wager a specified multiple of the Bonus amount and/or deposit amount (for example, 30x - 60x). These figures are set solely by the third-party operator.
    • Failure to complete wagering within the stated timeframe (for example, 7 - 60 days) usually results in forfeiture of remaining Bonus funds and related winnings.

Prohibited Games and Actions

  • Game restrictions:
    • Not all games contribute equally to wagering. Some may be excluded entirely or contribute a reduced percentage. You must check the applicable bonus terms on the third-party site.
  • Abuse and unfair play:
    • Commonly prohibited behaviours include:
      • placing minimal-risk or opposite-outcome Bets to meet wagering with minimal exposure;
      • using multiple accounts or collaborating with others to abuse promotions;
      • delaying game rounds or using software or devices to gain an unfair advantage.
    • Engaging in any such behaviour can result in Bonus cancellation, voiding of winnings, and account closure by the third-party operator. The Operator of this Site does not adjudicate or reverse such decisions.

Combination of Promotions

  • Non-stacking of offers:
    • Typically, only one Bonus can be active at a time on a Gambling Account unless expressly stated otherwise by the third-party operator.
    • Attempting to combine promotions in breach of the operator's rules may lead to cancellation of all related Bonuses and associated winnings.
  • Obligation to review operator terms:
    • You must review the current promotional terms on the relevant gambling site each time you participate in a promotion, as offers can change at short notice and may be restricted for persons located in Australia.

Payments & Withdrawals

Nature of Information Provided

  • No payment processing by redstag-au.com:
    • The Operator of redstag-au.com does not process deposits or withdrawals, hold player funds, or operate any payment accounts for Users or Players.
    • All financial transactions relating to Bets, Bonuses, or Gambling Accounts are managed solely by the third-party gambling operators to which the Site may refer.
  • Indicative payment methods:
    • The Site may describe or compare payment methods commonly offered by offshore gambling operators, such as credit/debit cards, e-wallets, prepaid vouchers, bank transfers, or cryptocurrencies. These descriptions are not binding and may not reflect the current availability for Australian residents.

Deposits, Withdrawals, Limits and Fees

  • Deposits:
    • Details about minimum and maximum deposit amounts, supported currencies, and deposit fees are determined by the third-party operator and its payment processors and may vary by jurisdiction and payment method.
    • You must ensure that any payment method you use is held in your own name and is lawfully used in accordance with your bank's or provider's terms and with applicable law.
  • Withdrawals:
    • Withdrawal limits (daily, weekly, monthly), processing times, and verification requirements (including KYC checks) are set out in the third-party operator's terms and policies. Delays may occur due to such checks or due to external banking or blockchain systems.
    • Any applicable fees (for example currency conversion or transaction charges) are determined by the third-party operator and your payment provider. The Operator of this Site does not charge or control such fees.

Refunds, Chargebacks and Bonus Funds

  • Refunds and void bets:
    • Policies relating to void Bets, game malfunctions, or erroneous settlements are exclusively governed by the third-party operator's terms. Any refunds or corrections are handled solely by that operator.
    • The Operator of this Site cannot issue refunds, reverse transactions, or adjust balances on any Gambling Account.
  • Chargebacks and disputes:
    • If you dispute a transaction or initiate a chargeback with your bank or payment provider relating to deposits to a Gambling Account, the relevant third-party operator will manage the dispute. You may be liable for any fees or consequences under that operator's terms.
  • Bonus-related funds:
    • The handling of Bonus funds and related winnings, including forfeiture on breach of terms, is fully subject to the third-party operator's bonus and withdrawal rules.

Limitation of Liability

Operator's Obligations

  • Provision of information services:
    • The Operator undertakes to provide the Site and its informational Services with reasonable skill and care, using best efforts to offer accurate, unbiased reviews and up-to-date information about Red Stag and related brands where possible.
    • However, information about offshore gambling services, including availability for Australian players, regulatory status and ACMA enforcement actions, may change frequently, and the Operator cannot guarantee that any content will be complete, current, or error-free at all times.
  • No provision of gambling services:
    • The Operator does not provide any regulated gambling services to Users or Players in Australia or elsewhere and does not hold a licence issued by Australian regulators.
    • Any references to Curacao eGaming licensing status are based on historical claims by Deckmedia N.V. and are not independently verified; no valid licence seal was accessible in the footer of the original gambling site as of June 2024.

Exclusions of Liability

  • Third-party services:
    • The Operator is not responsible for:
      • the legality, availability, quality, or fairness of any gambling services offered by third-party operators, including any Red Stag-branded casino;
      • any Bets you place, losses you incur, or winnings you fail to receive from third-party operators; or
      • any decisions by ACMA or other authorities to block access to offshore gambling sites, including Red Stag Casino.
  • Technical failures and interruptions:
    • The Operator does not warrant that the Site will be uninterrupted, secure, or free from errors, viruses, or other harmful components.
    • The Operator is not liable for any loss or damage resulting from technical failures, network interruptions, ISP blocking (including ACMA-requested blocks), denial-of-service attacks, or issues arising from your equipment or internet connection.
  • Indirect and consequential losses:
    • To the maximum extent permitted by law, the Operator excludes all liability for:
      • loss of profits, revenue, opportunity, goodwill, or data; and
      • any indirect, special, punitive, or consequential loss or damage, whether arising in contract, tort (including negligence), statute, or otherwise, in connection with your use of the Site or reliance on its content.

Maximum Liability

  • Financial cap:
    • Where liability cannot be excluded under applicable law, the Operator's total aggregate liability to you arising out of or in connection with your use of the Site and Services shall, to the maximum extent permitted by law, be limited to the greater of:
      • (a) AUD 100; or
      • (b) the total amount (if any) paid by you directly to the Operator for chargeable Services on the Site during the three (3) months immediately preceding the event giving rise to the claim.
    • For clarity, any amounts staked as Bets with third-party operators are not payments to the Operator and are not taken into account for this limitation.
  • No limitation for certain statutory rights:
    • Nothing in these Terms excludes or limits any liability which cannot lawfully be excluded or limited under applicable Australian consumer law or other mandatory provisions.

Intellectual Property Rights

Ownership of Content and Software

  • Operator's materials:
    • All content on the Site, including but not limited to text (such as reviews, articles and terms), graphics, logos, icons, images, audio or video clips, data compilations, page layout, and the underlying software, is owned by or licensed to the Operator and is protected by copyright, trademark, database, and other intellectual property laws.
    • "Red Stag", "Red Stag" and any related branding used on the Site in connection with redstag-au.com may be trademarks or trade names used under licence or fair descriptive use; all rights in such marks remain with their respective owners.

Permitted and Prohibited Uses

  • Limited licence:
    • The Operator grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site for your personal, non-commercial use, strictly in accordance with these Terms.
  • Restrictions:
    • You must not, without the prior written consent of the Operator:
      • copy, reproduce, modify, adapt, translate, create derivative works from, publish, distribute, transmit, display, or perform any part of the Site or its content, except as strictly necessary for personal use;
      • use any automated system (including robots, spiders, or scrapers) to access the Site for data mining or similar purposes;
      • remove, obscure, or alter any copyright, trademark or other proprietary rights notices on the Site; or
      • reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software used on the Site, except to the extent permitted by mandatory law.

Privacy & Data Protection

  • Reference to privacy policy:
    • The Operator collects and processes Personal Data in connection with the Site and Services in accordance with its Privacy Policy as amended from time to time.
    • By using the Site or creating a Site Account, you acknowledge that you have read and understood the Privacy Policy and agree to the collection, use, and disclosure of your Personal Data as described therein.
  • Compliance:
    • The Operator endeavours to process Personal Data in accordance with applicable data protection laws in the jurisdictions in which it operates or targets Users.
    • Given the offshore nature of the Operator and the cross-border character of the Services, your Personal Data may be processed and stored outside Australia, including in Curaçao or other locations where Deckmedia N.V. or its service providers are established.

Changes to Terms

Right to Amend

  • Updates and modifications:
    • The Operator may amend, update, or replace these Terms at any time, including to reflect changes in applicable law (such as developments under the Interactive Gambling Act), regulatory guidance, industry practice, or the Operator's business model.
    • Any revised Terms will take effect from the date specified in the updated document.

Notification Procedure

  • Methods of notice:
    • The Operator will use reasonable efforts to notify Users of material changes to these Terms by one or more of the following methods:
      • posting the updated Terms on the Site with a new "effective date";
      • displaying a prominent banner or pop-up notification on the Site; and/or
      • sending an email to the address associated with your Site Account, where available.
  • Acceptance of changes:
    • Your continued access to or use of the Site after the effective date of updated Terms constitutes your acceptance of those changes.
    • If you do not agree with any revised Terms, you must immediately stop using the Site and, if applicable, request closure of your Site Account.

Termination & Suspension

Operator's Right to Suspend or Terminate

  • Grounds for action:
    • The Operator may, in its sole discretion, suspend, restrict, or permanently terminate your access to the Site and/or close your Site Account, with or without prior notice, where:
      • you breach these Terms or any applicable policy (including community or content guidelines);
      • the Operator reasonably suspects fraudulent, abusive, or unlawful activity connected with your use of the Site;
      • required by law, regulation, or a competent authority, including ACMA or an overseas regulator; or
      • the Operator decides to discontinue providing the Site or any part of the Services.

Procedure and Consequences

  • Notice to user:
    • Where legally permissible and technically feasible, the Operator will endeavour to inform you of any suspension or termination and the reasons for it via the Site interface or by email to the address associated with your Site Account.
  • Effect on your access:
    • Upon suspension or termination:
      • your licence to use the Site and Services ceases immediately;
      • you must cease all use of the Site; and
      • the Operator may delete or anonymise your Site Account data in accordance with its data retention policies and applicable law.
    • Termination of your Site Account does not automatically close or affect any Gambling Account you may hold with a third-party operator, which is governed by that operator's terms.
  • Funds and refunds:
    • As the Operator does not hold player funds or process Bets, no refunds of Bets, deposits, or winnings are available from the Operator upon suspension or termination of your Site Account.
    • Any issues with balances on Gambling Accounts must be addressed directly with the relevant third-party operator under its own complaints procedures.

Governing Law & Jurisdiction

Applicable Law

  • Offshore operation and Australian law:
    • The Operator is incorporated in Curaçao and primarily operates the Site from that jurisdiction. As such, unless mandatory law of another jurisdiction applies, these Terms and any dispute or claim arising out of or in connection with them shall be governed by the laws of Curaçao.
    • Nothing in these Terms affects any mandatory rights you may have under Australian law if you access the Site from Australia. You acknowledge, however, that ACMA may regard offshore gambling services targeting Australian residents as unlawful under the Interactive Gambling Act and may request ISPs to block access to such services.

Dispute Resolution

  • Initial contact:
    • If you have any complaint or dispute relating to the Site or these Terms, you should first contact the Operator at [email protected], providing full details and any supporting documentation.
    • The Operator will use reasonable efforts to respond within a reasonable timeframe and to resolve the matter informally.
  • Arbitration or courts:
    • If a dispute cannot be resolved amicably within thirty (30) days of your initial complaint, it may, at the Operator's election, be submitted to:
      • the competent courts of Curaçao; or
      • binding arbitration in Curaçao (or another agreed venue), conducted in English under rules selected by the Operator.
    • You irrevocably submit to the exclusive jurisdiction of the chosen forum in relation to any such dispute, subject only to any mandatory rights you may have under the laws of your country of residence.

Contact Information

  • Customer support:
    • Email: [email protected] (primary contact for general enquiries, Site Account issues, and complaints).
    • Website: https://redstag-au.com (official review site for the Red Stag brand in the context of Red Stag).
    • Telephone: Not specified. Support is currently provided primarily via email.
  • Legal and corporate correspondence:
    • Operator: Deckmedia N.V.
    • Registered / principal address: E-Zone Vredenberg, Curaçao.
    • Mailing address: Not separately specified; correspondence may be directed to the above address or via email to [email protected] with "Legal" in the subject line for attention of the legal department.
  • Regulatory and enforcement references:
    • You should be aware that ACMA has previously requested Australian ISPs to block access to Red Stag Casino and related services as illegal offshore gambling services under the Interactive Gambling Act 2001. Further information is available from ACMA's publicly accessible "Blocked gambling sites list" (most recently updated 2023).